1. Information We Collect

We may collect the following categories of information:

• Account details such as name, company, email address, and role.
• Operational data you provide while using workflows and platform features.
• Usage and device information, including logs, browser type, and IP address.
• Communications you send to support, sales, or account teams.

2. How We Use Information

We use collected information to:

• Provide, maintain, and improve the DrayMatch platform.
• Authenticate users and secure account access.
• Process transactions, subscriptions, and billing support.
• Respond to questions, requests, and technical issues.
• Monitor service performance and prevent abuse or fraud.

3. Legal Basis and Sharing

We process personal data where needed to provide services, comply with legal obligations, or support legitimate business interests such as security and product improvement.

We do not sell personal information. We may share data with trusted service providers that help us operate our platform, subject to confidentiality and data protection obligations.

4. Cookies and Analytics

We may use cookies and similar technologies to keep you signed in, remember preferences, and analyze usage trends. You can manage cookie settings through your browser controls.

5. Data Security

DrayMatch implements reasonable administrative, technical, and organizational safeguards to protect data against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain information only as long as necessary for service delivery, legal compliance, dispute resolution, and enforcement of agreements. Retention periods may vary by data type.

7. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To submit a request, contact us through our Contact page.

8. International Transfers

If your information is transferred across jurisdictions, we use reasonable safeguards to protect data consistent with applicable privacy laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact

If you have questions about this Privacy Policy or our data practices, please contact us through theContact page.